GENPECT IS HIRING : PROCESS ASSOCIATE – CONTENT MODERATION – ENGLISH
- Qualification : Any Bachelor’s Degree or Master’s Degree.
- 2021/2022/2023/2024 candidates can apply.
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work)
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers.
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
- work Location: Hyderabad
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