Foundever, IDFC FIRST BANK ARE BULK HIRING THROUGH DIRECT WALK-IN DRIVE

 

FOUNDEVER : INTERNATIONAL VOICE PROCESS

Eligibility:

• Qualification: Under-graduation and Above.

• Fresher/Minimum of 6 months experience in International Voice process.

• Excellent communication skills

• Excellent problem solving and customer service skills

• Willing to work in 24*7 Shifts

• Willing to work from Office

• Work location : Uppal

Perks and benefits

• Performance-based Incentives

• 2 way cab facility

• Medical Insurance

Apply through the link here: CLICK HERE (Apply before link expires)

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IDFC FIRST BANK : CUSTOMER SERVICE EXECUTIVE

Eligibility:

• Qualification: Graduate & Post Graduate – Any Stream

• Minimum 0-2 years into Customer Service

• Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth.

• Take ownership of customers issues and follow problems through to resolution.

• Set a clear mission of enhancing Service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement.

• Develop service procedures, policies and standards. Analyze MIS and enhance productivity and keep accurate records and document customer service actions and discussions.

• Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment.

• Improving brand image on complaints and grievance handling mechanism.

Apply through the link here: CLICK HERE (Apply before link expires)