HCL TECH MEGA WALK IN DRIVE








HCL: TROUBLESHOOTING ROLE

Eligibility:

Fresher & Experienced candidates both can apply

  • Provide email and chat support for consulted tickets or hand-offs from other Respond to Customer support queries in accordance with Googles training, standards, frameworks and policies, including providing diagnosis, resolution Creating and optimizing multiple Google Ads accounts at scale
  • Use techniques like regression, classification, time series analysis, and anomaly detection.
  • predict outcomes or identify patterns.
  • Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels.
  • Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs

Apply through link here: CLICK HERE

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