HCL TECH MEGA WALK IN DRIVE

HCL: TROUBLESHOOTING ROLE

Eligibility:

Fresher & Experienced candidates both can apply

• Provide email and chat support for consulted tickets or hand-offs from other Respond to Customer support queries in accordance with Googles training, standards, frameworks and policies, including providing diagnosis, resolution Creating and optimizing multiple Google Ads accounts at scale

• Use techniques like regression, classification, time series analysis, and anomaly detection.

• predict outcomes or identify patterns.

• Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels.

• Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs

Apply through link here: CLICK HERE