LTI MINDTREE IS HIRING

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LTI MINDTREE: CLOUD & INFRA MANAGEMENT

Eligibility:

  • Experienced in working with international service desk with inbound call taking roles
  • Handling all the Inbound calls & tickets in GSD
  • Handling Basic L1 level queries for the users
  • Basic knowledge of Citrix Xenapp to provide 1st level support for applications hosted on CITRIX.
  • Diagnose and quickly resolve a wide range of Windows applications issues
  • Basic troubleshooting knowledge for internet/LAN and WAN Connectivity issues
  • When the restoration is beyond the scope of the support escalate the issue/problem to appropriate resolver group using IT Ticketing System

Apply through the link here: CLICK HERE

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