INFOSYS IS HIRING

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INFOSYS: SERVICE DESK TECHNICAL SUPPORT

Eligibility:

  • L1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
  • European client : WFO/WF client location which is in Bellandur Bangalore.
  • 24/7 weekly shift roaster/International call handling experience,6 days working.
  • Trouble shooting lists : VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
  • Ping command
  • Difference between service request & incidents. • Aware about the SLA/Metrics handled.


Apply through the link here: CLICK HERE

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