CAPGEMINI IS HIRING

CAPGEMINI: SERVICE DESK ANALYST

Eligibility:

Experience in technical /Global Service Desk/IT Service Desk role.

Excellent verbal and written communication skills.

Excellent phone skills and the ability to be courteous and engaging on a consistent basis.

Excellent customer service skills that build high levels of customer satisfaction.

Experience in ticketing tool like BMC remedy, ServiceNow etc

Good knowledge and experience in Windows OS.

Good troubleshooting skills in O365, outlook, email related services, BYOD, MDM etc.

Global Service Desk/IT Service Desk/ IT Helpdesk experience

For 1-3 year experience Employees

Apply through the link here: CLICK HERE

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