TEK SYSTEMS IS HIRING

TEK SYSTEMS: SUPPORT ENGINEER

Eligibility:

Experience: Trained freshers to 1year

Job Location: Bangalore

Work Timings: Rotational shift

Diagnose and solve the Incidents/Issues via phone and email.

Applying systematic problem-solving techniques to deliver timely resolution, Quality call documentation and superior can- do attitude.

Develop and document clear action plans to resolve issues even where information may be limited.

Delivers timely solutions to customer issues and meets the defined SLAs for response and resolution time and other Performance metrics are met /exceeded.
Provide Remote Server Hardware & Software Support To Enterprise Customers, Field CE’s, Escalation Engineers

Apply through the link here: CLICK HERE

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