TEK SYSTEMS IS HIRING

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TEK SYSTEMS: SUPPORT ENGINEER

Eligibility:

  • Experience: Trained freshers to 1year
  • Job Location: Bangalore
  • Work Timings: Rotational shift
  • Diagnose and solve the Incidents/Issues via phone and email.
  • Applying systematic problem-solving techniques to deliver timely resolution, Quality call documentation and superior can- do attitude.
  • Develop and document  clear action plans to resolve issues even where information may be limited.
  • Delivers timely solutions to customer issues and meets the defined SLAs for response and resolution time and other Performance metrics are met /exceeded.
  • Provide Remote Server Hardware & Software Support To Enterprise Customers, Field CE’s, Escalation Engineers

Apply through the link here: CLICK HERE

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