GENPACT IS HIRING: ANY GRADUATE

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GENPACT: PROCESS ASSOCIATE

Eligibility:

  • Graduate (Any Discipline)
  • Freshers are eligible
  • Respond to customer queries and customer’s concern
  • Making outbound calls to Customers and Employers
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and bring up product bugs
  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent

Apply through the link here: CLICK HERE






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