GENPACT IS HIRING: ANY GRADUATE

GENPACT: PROCESS ASSOCIATE

Eligibility:

Graduate (Any Discipline)
Freshers are eligible
Respond to customer queries and customer’s concern
Making outbound calls to Customers and Employers
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and bring up product bugs
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent

Apply through the link here: CLICK HERE

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